Free shipping on orders totaling $50.00 and above. Flat $5 for orders totaling $49.99 and below. Ships to all 50 US states and Washington DC. No P.O. boxes, APO, FPO, or DPO addresses.
Processing (handling) takes 1-2 business days. Delivery (transit) takes 3-5 business days after processing. Total delivery time: 4-7 business days.
Cancel or change your order within 2 hours of placement by emailing info@minolume.com.
30-day free returns on eligible items. Prepaid return label provided via USPS or UPS ground shipping. Return Shipping Fee: $0.00. Return transit time to our facility is typically 2-7 business days.
Exclusions apply to Final Sale items. Items must be in like-new condition with original packaging. Lamps may be gently tested indoors.
Refunds processed within 2 business days of return delivery. Bank may take 5-10 business days to post.
For lost packages, we initiate carrier claim immediately. Investigation typically takes 5-7 business days.
Customer support responses provided within 1 business day during standard service hours.
Contact: info@minolume.com or +1 (360) 521-7064. Hours: Monday-Friday, 9AM-5PM PT.
