Legal notice

Last updated: June 9, 2026

Company Information

MinoLume is a registered online business.

Company Name: MinoLume
Founder: Andrew Reinker
Country of Registration: United States
State of Registration: Washington

Our Office & Returns Center

6120 61st Ave SE, Lacey, WA 98513, United States

This single address serves as our registered office, customer support hub, and returns processing center. All business operations — including administration, customer support, and returns processing — are based at this operational facility. In-person visits are by appointment only for returns and customer service inquiries.

Business Registration

MinoLume operates as an online-only retailer registered in the State of Washington. All business operations — including administration, customer support, and returns processing — are based in Lacey, Washington.

Contact Information

Email: info@minolume.com
Phone: +1 (360) 521-7064
Address: 6120 61st Ave SE, Lacey, WA 98513, United States
Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (PT)
Website: minolume.com

Legal Disclaimers

The information provided on this website is for general informational purposes only. While we strive to keep the information accurate and current, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the products or information contained on this website. Any reliance you place on such information is strictly at your own risk.

Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, product designs, icons, audio clips, video clips, and software, is the property of MinoLume or its content suppliers and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

The MinoLume name and logo are trademarks of MinoLume. You may not use, reproduce, or display these trademarks without prior written permission from MinoLume.

Unauthorized use of any content on this website may violate copyright, trademark, and other laws.

DMCA Takedown Policy

MinoLume respects the intellectual property rights of others. If you believe that any material on this website infringes your copyright, please submit a written DMCA notice to our designated agent at info@minolume.com.

Your DMCA notice must include:
A physical or electronic signature of the copyright owner or person authorized to act on their behalf.
Identification of the copyrighted work claimed to have been infringed.
Identification of the material that is claimed to be infringing and information reasonably sufficient to permit MinoLume to locate the material.
Your contact information, including address, telephone number, and email address.
A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

Upon receipt of a valid DMCA notice, MinoLume will remove or disable access to the allegedly infringing material and will notify the user who posted the material.

Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall MinoLume, its directors, employees, partners, suppliers, or agents be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or in connection with your use of or inability to use this website or any products purchased through this website.

In no event shall MinoLume's total liability to you for all claims arising out of or relating to these Legal Notices or your use of this website exceed the total amount paid by you to MinoLume for the specific product giving rise to the claim, or one hundred US dollars ($100.00), whichever is less.

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not apply to you to the extent prohibited by law.

Dispute Resolution Process

Informal Resolution

Before filing a formal claim, you agree to contact MinoLume directly at info@minolume.com to seek an informal resolution. We will work with you in good faith to resolve any dispute within 30 days of receiving your initial notice.

Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to these Legal Notices, your use of this website, or any products purchased through this website shall be resolved exclusively by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.

The arbitration shall be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules in effect at the time the claim is filed. The arbitration shall be conducted in Lacey, Washington, or via telephone or online if requested.

You and MinoLume agree that each party may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. Class arbitration is not permitted.

Arbitration Fees

If you initiate arbitration, MinoLume will reimburse your filing fee up to a maximum of $500. If MinoLume initiates arbitration, we will pay all filing, administration, and arbitrator fees.

Opt-Out Right

You may opt out of this arbitration agreement within 30 days of first accepting these Legal Notices by emailing info@minolume.com with "Arbitration Opt-Out" and your name.

Governing Law

These Legal Notices and any disputes arising from your use of this website shall be governed by the laws of the State of Washington, without regard to conflict of law principles. Any legal proceedings subject to the arbitration agreement above shall be filed in Lacey, Washington.

Digital Accessibility

MinoLume is committed to digital accessibility for all users, including individuals with disabilities. We strive to ensure that our website is accessible to everyone.

If you have difficulty using or accessing any part of our website due to a disability, please contact us at info@minolume.com. We will work with you to provide the information, product, or transaction you seek through an alternative communication method.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by MinoLume. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that MinoLume shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites.

Severability

If any provision of these Legal Notices is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Legal Notices unenforceable or invalid as a whole. Such provisions shall be deleted or modified to the extent necessary to resolve the unenforceability or invalidity, and the remaining provisions shall remain in full force and effect.

Changes to These Legal Notices

MinoLume reserves the right to update or modify these Legal Notices at any time without prior notice. Any changes will be effective immediately upon posting to this page. Your continued use of the website after any such changes constitutes your acceptance of the new Legal Notices. We encourage you to review this page periodically for any updates.

Contact Information

Email: info@minolume.com
Phone: +1 (360) 521-7064
Address: 6120 61st Ave SE, Lacey, WA 98513, United States
Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (PT)
Website: minolume.com